Privacy Policy —
squeen688 Platform

1 Introduction

This Privacy Policy ("Policy") describes how squeen688 ("we", "us", "our", "the Platform") collects, processes, stores, and protects personal data provided by users ("you", "your") when accessing or using the squeen688 website at squeen688.cam and all associated services.

squeen688 takes its data protection obligations seriously. We operate under international online gambling licensing and are committed to handling personal data with integrity, transparency, and in accordance with applicable data protection principles. By registering an account or continuing to use the Platform, you acknowledge that you have read and understood this Policy.

2 Definitions

"Personal Data"

Any information that can identify you as a natural person, directly or indirectly — including your name, identification number, contact details, financial data, device identifiers, and IP address.

"Processing"

Any operation performed on Personal Data, including collection, recording, storage, adaptation, retrieval, use, disclosure, erasure, or destruction.

"Data Controller"

squeen688 — the entity that determines the purposes and means by which your Personal Data is processed.

"Data Processor"

A third party that processes Personal Data on behalf of squeen688, under binding contractual terms, for specific operational purposes.

"KYC Data"

Identity verification documentation submitted during the Know Your Customer process, including government-issued identification and proof of address.

"Cookies"

Small text files stored on your device by the squeen688 Platform to enable functionality, maintain session state, and support analytics.

"Platform"

The squeen688 website accessible at squeen688.cam and all associated services, features, and interfaces.

3 Data We Collect

squeen688 collects the following categories of personal data, depending on how you interact with the Platform:

3.1 Registration & Account Data

• Full legal name
• Date of birth (for age verification — 21+ enforcement)
• Email address
• Phone number
• Residential address (city, state, country — e.g. Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam)
• Username and hashed password
• Account preferences and settings

3.2 Identity Verification (KYC) Data

• Government-issued photo identification (e.g. Malaysian MyKad, passport)
• Proof of residential address
• Proof of payment method ownership (where required)
• Selfie or liveness verification image (where applicable)

3.3 Financial & Transaction Data

• Deposit and withdrawal transaction records
• Payment method references (e.g. last four digits of bank account, Touch 'n Go eWallet account reference, DuitNow reference)
• Transaction amounts, timestamps, and status
• MYR account balance history

3.4 Usage & Behavioural Data

• Betting history, game session records, and wagering activity
• Platform navigation patterns and feature usage
• Login timestamps, session durations, and IP addresses
• Device type, operating system, and browser information

3.5 Communications Data

• Content of live chat support conversations
• Email correspondence with the squeen688 team
• Feedback, complaints, and dispute records

4 How We Collect Your Data

5 Purpose & Legal Basis for Processing

squeen688 processes your personal data only where there is a valid legal basis for doing so. The following table sets out the primary purposes for which we process personal data and the corresponding legal justification:

6 Data Sharing & Disclosure

squeen688 does not sell, rent, or trade your personal data. We share data only in the following limited and controlled circumstances:

6.1 Service Providers (Data Processors)

We engage carefully selected third-party service providers who process data solely on our instructions and under binding data processing agreements. These include:

• Payment processing partners (e.g. gateways handling DuitNow, FPX, Touch 'n Go eWallet, Boost, GrabPay, Maybank, CIMB, Public Bank, Hong Leong, and cryptocurrency transactions)
• KYC and identity verification providers
• Fraud prevention and risk-scoring platforms
• Cloud infrastructure and hosting providers
• Customer support platform providers
• Email delivery service providers (for transactional communications)

6.2 Legal & Regulatory Obligations

squeen688 may disclose personal data to competent authorities, regulators, or law enforcement agencies where required by law, court order, or our international licensing obligations — including anti-money laundering (AML) and counter-terrorism financing (CTF) reporting requirements.

6.3 Corporate Transactions

In the event of a merger, acquisition, restructuring, or sale of all or part of squeen688's assets, personal data may be transferred to the relevant successor entity as part of that transaction. Users will be notified of any such transfer via the registered email address on file where required by applicable law.

7 Data Retention

squeen688 retains personal data for as long as is necessary to fulfil the purposes outlined in this Policy, to comply with legal obligations, to resolve disputes, and to enforce our agreements. The general retention guidelines we follow are:

• Account data: Retained for the duration of the account relationship and for a minimum of five (5) years following account closure, in accordance with anti-money laundering record-keeping obligations.
• KYC documentation: Retained for a minimum of five (5) years from the date of verification or account closure, whichever is later.
• Transaction records: Retained for a minimum of five (5) years from the date of each transaction.
• Communications data: Support conversations and email correspondence are retained for a minimum of two (2) years.
• Marketing consent records: Retained until consent is withdrawn and for a reasonable period thereafter for compliance evidence.

Upon expiry of applicable retention periods, personal data is securely deleted or irreversibly anonymised, unless a longer retention period is required by law.

8 Data Security

squeen688 employs a range of technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration, or destruction:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the squeen688 Platform.
• Password hashing using industry-standard cryptographic algorithms — account passwords are never stored in plain text.
• Two-factor authentication (2FA) available to all registered users and required for certain high-risk account actions.
• Access controls — internal access to personal data is restricted to authorised personnel on a strict need-to-know basis.
• Regular security assessments and penetration testing conducted on platform infrastructure.
• Segregated data environments — production data is isolated from development and testing environments.

9 Cookies & Tracking Technologies

squeen688 uses cookies and similar tracking technologies to operate the Platform effectively and to improve your experience. A cookie is a small text file stored on your device when you visit the squeen688 website.

9.1 Types of Cookies We Use

9.2 Managing Cookies

Most web browsers allow you to control cookies through their settings. You may disable or delete cookies at any time; however, please note that disabling strictly necessary cookies may impair or prevent your ability to log in and use certain features of the squeen688 Platform.

10 Your Rights Over Your Data

Subject to applicable law and any overriding legal obligations (such as AML record-keeping requirements), you have the following rights in respect of your personal data held by squeen688:

• Right of Access: You may request a copy of the personal data we hold about you.
• Right to Rectification: You may request correction of inaccurate or incomplete personal data.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our retention obligations.
• Right to Restriction: You may request that we restrict the processing of your data in certain circumstances, such as where you contest its accuracy.
• Right to Data Portability: Where processing is based on consent or performance of contract, you may request a structured, machine-readable copy of data you have provided to us.
• Right to Object: You may object to processing based on legitimate interests, including direct marketing.
• Right to Withdraw Consent: Where processing is based on your consent (e.g. marketing communications), you may withdraw consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact our support team via 24/7 live chat on the Platform, or by email at [email protected] (displayed as plain text — not a clickable link). We will respond to all verifiable requests within thirty (30) calendar days.

11 Minors & Age Verification

The squeen688 Platform is strictly intended for individuals aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. Age verification is a mandatory step in the KYC process, and any account found to belong to a person under 21 will be immediately suspended and all data associated with that account will be handled in accordance with our obligations under applicable law.

If you are a parent or guardian and believe that a minor has registered an account with squeen688, please contact our support team immediately via live chat so that we can take prompt action.

12 International Data Transfers

squeen688 operates as an international platform and may transfer your personal data to, and process it in, countries outside of Malaysia. Where such transfers occur, squeen688 ensures that appropriate safeguards are in place — such as contractual data protection clauses with service providers — to maintain a level of data protection equivalent to the standards applied within the Platform.

Malaysian users acknowledge that online gambling platforms operating under international licensing may process data across multiple jurisdictions as part of their normal operational requirements.

13 Third-Party Links & Services

The squeen688 Platform does not include links to third-party websites or embedded content from external platforms. Where squeen688 engages third-party service providers — such as payment processors or KYC verification platforms — those providers operate under their own privacy policies and data processing terms, which are contractually bound to protect data received from squeen688.

squeen688 is not responsible for the privacy practices of any external services accessed independently by users outside the squeen688 Platform.

14 Changes to This Privacy Policy

squeen688 reserves the right to update or amend this Privacy Policy at any time. Where changes are material, we will provide advance notice via the registered email address on file, or through a prominent notice on the Platform prior to the changes taking effect. The "Last updated" date at the top of this page will be revised accordingly.

Your continued use of the squeen688 Platform following the effective date of any amendment constitutes your acceptance of the revised Policy. If you do not agree with any amendment, you should cease using the Platform and contact us to close your account.

15 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or our data handling practices, please reach out to the squeen688 team through any of the following channels:

• 24/7 Live Chat: Available directly on the squeen688 Platform — the fastest route to our team for privacy queries and data subject requests.
• Email (General Enquiries): [email protected] — this address is displayed as plain text only and is not a clickable link. Please copy the address manually to your email client.

For data subject requests (access, rectification, erasure, etc.), please include your full registered name, the email address associated with your account, and a clear description of your request. We aim to acknowledge all privacy requests within five (5) business days and to resolve them within thirty (30) calendar days.